Frequently Asked Questions

Looking for NDIS application support FAQs? You’re in the right place. This page answers the most common questions people ask about the NDIS and how GuideAbility can help. From eligibility to pricing, we’ve got you covered.

Top NDIS Application Support FAQs

The National Disability Insurance Scheme (NDIS) is a government initiative that provides funding and support to eligible Australians under 65 with a permanent and significant disability. It’s designed to help people live more independently and access the services and supports they need to participate in everyday life.

We help with every stage of the NDIS application process — including:

  • Checking eligibility
  • Helping gather the right supporting evidence
  • Completing the Access Request Form
  • Preparing for planning meetings
  • Supporting reviews and appeals after a rejection or underfunded plan

We make sure all documentation is aligned with the official NDIS criteria.

We support:

  • Individuals applying for themselves
  • Parents, carers, and guardians
  • Professionals such as support coordinators, therapists, and plan managers

Whether you’re applying on your own or helping someone else, we provide tailored, practical guidance.

Yes – every new client is offered a free, no-obligation introductory call (via phone or Zoom). You can ask questions, share your situation, and get a feel for whether we’re the right fit — with no pressure.

Answer:
Our pricing is flexible depending on the level of support required:

  • Basic application support starts from $395
  • Comprehensive support packages start from $895

See our Process & Fees page for details.

Yes. We help with plan reviews, appeals, and reassessments. If your application was declined or underfunded, we’ll guide you through what went wrong and how to improve your case — including reviewing your documents and strengthening your supporting evidence.

No – and that’s by design. We’re independent consultants who focus solely on NDIS access support. We don’t replace support coordinators or therapists — we work alongside them to help improve access and outcomes.

In most cases, we can book your free consultation within 1–2 business days. After that, we’ll build a personalised plan based on your timeline and needs — especially if there’s an NDIS deadline coming up.

We work with clients across Australia. All services are available remotely via phone, Zoom, and email — so no matter where you’re located, we can help.

Absolutely. We work closely with professionals to support their clients’ NDIS access needs. Visit our Referrals for Professionals page to learn more or send through a referral.

NDIS application support FAQs

If your question isn’t covered in our NDIS application support FAQs, contact us — we’re happy to help. You can also book a free consultation to get personal guidance.

Whether you’re just starting or facing a review, these NDIS application support FAQs cover what you need to know.

Learn more directly from the NDIS access criteria.

Still have questions? Get in touch — we’re here to help.

Understanding the NDIS can be overwhelming — especially if you’re new to the system. That’s why we’ve compiled this list of frequently asked questions about NDIS application support. It’s designed to give you quick, clear answers and help you feel more confident navigating your options. From eligibility to pricing and reviews, we’ve covered what matters most — so you’re never left guessing.

You can also read more about NDIS access requirements here.