How We Work — Our How We Work — Our NDIS Application Support Process & Fees
The NDIS application process doesn’t have to feel confusing or overwhelming. At GuideAbility, we make it simple with step-by-step guidance and expert support.
At GuideAbility, we provide clear, personalised help for your NDIS application, review, or reassessment. Whether you’re applying for the first time, appealing a rejected plan, or just don’t know where to begin — We help individuals, families, and carers through the NDIS application process with practical advice and no jargon.
👉 Most of our services are claimable through your NDIS plan if you are self-managed or plan-managed.
Our 5-Step NDIS Application Process
Step 1: Free Introductory Call
We start with a no-obligation phone or Zoom consultation. You’ll tell us what’s going on, ask any questions, and get a feel for how we can help. You’ll walk away with a clearer sense of your options — no pressure to proceed.
Step 2: Initial Assessment & Next Steps
If you choose to continue, we’ll assess your likely eligibility for NDIS funding. We’ll explain what’s involved, what documentation may be required, and outline a personalised plan based on your goals and daily needs.
Step 3: Evidence Gathering & Document Support
We help you gather and review supporting evidence — like medical reports, carer statements, or letters from health professionals. We’ll explain what the NDIS looks for, help you avoid common mistakes, and make sure nothing’s missed.
Step 4: Application or Plan Review
We guide you through completing and submitting your Access Request Form (ARF), or help with a plan reassessment. We make sure the language aligns with NDIS criteria so your real needs are clearly represented. Whether you’re submitting a first application or reviewing a plan, we guide you through each part of the NDIS application process clearly and confidently.
Step 5: Ongoing Support (If Needed)
Even after your application is submitted, we stay with you. We can help prepare for planning meetings, respond to NDIA follow-ups, or support reviews and appeals if needed.
Want to explore the official process yourself? See the NDIS application guide.
NDIS Support Packages & Pricing
We offer simple, transparent pricing — with no pressure, no hidden fees, and a free consultation before you commit. If you’re self-managed or plan-managed, most services can be fully claimed from your NDIS funding.
Support Options (pricing guide)
| Service | Description | From |
|---|---|---|
| Plan Confidence Package | Personalised 1:1 coaching, simple budget setup, and practical plan navigation help — fully claimable | $450 |
| Basic Guidance Package | Phone-based support and step-by-step guidance for self-managed applicants | $395 |
| Full Application Support | Document help, form review, and personalised support throughout the application | $895 |
| Reassessment or Appeal | Help reviewing a rejected plan or underfunded support | $395 |
| Planning Meeting Prep | Get ready to speak confidently with the NDIS about your goals and needs | $195 |
| Hourly Rate (as needed) | For flexible, one-off support or document review sessions | $135/hr |
FAQs — NDIS Application Process
At GuideAbility, our NDIS application process is designed to be clear, supportive, and accessible for everyone. Whether you’re new to the system or applying on someone else’s behalf, we guide you through every step.
Q: How long does the NDIS application process take?
A: It varies depending on your situation and the NDIA’s response times. We help you avoid delays by ensuring your documents and application are complete and aligned with what assessors look for.
Q: Can you help if I’ve already been rejected?
A: Yes. We support internal reviews, appeals, and change-of-circumstance requests. We can also help you identify what may have gone wrong with your original application.
Q: Can I use NDIS funding to pay for this?
A: Yes — if you’re self-managed or plan-managed, our support can often be covered under your NDIS plan. We’ll guide you through how that works. We use valid support item codes and can show you how to submit the invoice through your plan manager or myGov portal.
Q: Do you help carers or professionals applying for someone else?
A: Absolutely. Many of our clients are parents, carers, or support coordinators. We tailor our support to help you represent someone else clearly and effectively.
Q: What kind of documents do I need to provide?
A: That depends on your disability and goals, but usually includes medical reports, functional assessments, and carer statements. We’ll explain exactly what’s needed for your case.
We also help you understand NDIS evidence requirements as outlined on the official NDIS website
See our Services page.
You can also review official NDIS evidence guidelines.
Not Sure What You Need? Let’s Chat.
Your situation is unique — and that’s exactly how we’ll treat it. Start with a free, no-pressure consultation and get expert guidance on what to do next. If the NDIS application process has you feeling unsure, we’re here to help. Learn more about our other NDIS support services.